I got an email yesterday. It looked like this:
[First Name redacted]
To which I responded (open-letter style, expecting, of course, that the sender will never see it)
Come on people. Use ellipses carefully. An email that simply reads "Thanks..." will leave me uneasy for hours.
— Jacquelyn Bengfort (@jacib) March 25, 2014
on Twitter. (Three retweets AND one favorite? In my world, THIS IS BLOWING UP, PEOPLE, THIS IS VIRAL.)
But maybe you're asking yourself, "How do I send an email of acknowledgement and avoid giving the recipient heartburn and a lingering sense of self-doubt?"
Here's a handy guide. It all comes down to punctuation (and a little bit to capitalization, too).
You're in a hurry. You're a bit terse. You got my email. I get it.
In this instance, the best option, I think. I'm not usually a proponent of exclamation points, but here, it takes the edge off your message. You're in a hurry, but you're still happy to have heard from me.
"How unexpected! I think you've sent me something I need/want! But I'm not sure! But thanks!" I suspect you've responded without reading. Hey man, it's cool. No bigs.
Here I just think you send a lot of emails from your phone, you sent this one from your computer, and autocorrect has made you a little lazy. You probably tried to double space for a period, too. Oh Apple, what you have done to us?
Have I done something to offend you?
You're eight. Or a unicorn.